EURAM 20th Annual conference of the European Academy of Management. December 2020. Gur, A. & Tzafrir, S. Working together, thinking differently? Perceptions of HRM practices and trust within the healthcare context
16th World Congress on Public Health. October 2020. Virtual conference. Gur, A., Weimann-Sacks, D., & Stavi, L. Healthcare employee's personality traits and service quality: Do team relationships matter?
The 7th International Jerusalem Conference on Health Policy. September 2019. Jerusalem. Gur, A., Levy, E.C., & Ariel., Y. Patients' perceptions of doctors using of smartphones during medical encounters
EURAM 19th Annual conference of the European Academy of Management, Lisbon, June 2019. Gur, A., Levy, E.C., & Ariel., Y.. Justified or unwarranted: Doctors using smartphones during medical encounters
The 13th annual conference of the Israel Association for Information Systems - ILAIS, Tel Aviv, June 2019. Gur, A., Levy, E.C., & Ariel., Y. Smartphones' Interruption and Service Quality.
The 13th Annual Health Policy Conference, Tel Aviv, May 2018. Gur, A., Levy, E.C., & Ariel., Y. Online interruption during a visit at the family doctor and its impact on the patient perceived service quality and satisfaction.
31st European Conference on Philosophy of Medicine and Health Care. Belgrade, August 2017. Gur, A., Levy, E.C., & Ariel., Y. The .effect of online interruptions in patient-doctor encounter on patient perceived service quality
The 12th Annual Health Policy Conference, Tel Aviv, May 2017. Gur, A. Customer aggressive behavior as a mediator between customer trust and service quality
X International Workshop on HRM, Cadiz, October 2016. Gur, A., Tzafrir, S.S., Zatzick, C.D., & Dolan, S. Exposure to aggressive culture and aggressive behavior in primary care clinics: Customer trust as a mediator.
8th EIASM/FINT Workshop on Trust within and between Organizations, Coventry, November 2014. Gur, A., Tzafrir, S.S., Dolan, S. Bifocal trust in medical care services as a proactive organizational tool for reducing customer aggressive behavior.
Eastern Academy of Management – International: Managing in Global Economy XV Conference, Seville, June 2013. Gur, A., Tzafrir, S. S., Zatzick, C., & Dolan, S. L. It's a Matter of Trust: Exploring Patient Aggressive Behavior and Its Impact on Service Quality within the Heath Clinics Sector.
15th conference of the European Association of Work and Organizational Psychology, Maastricht, May 2011. Gur, A., Tzafrir, S. S., & Dolan, S. Customer aggressive behavior and service quality: The role of trust.
15th conference of the European Association of Work and Organizational Psychology, Maastricht, May 2011. Gur, A., Tzafrir, S. S., & Enosh, G. Client Aggressiveness toward Social Workers: PTSD and Somatic Symptoms.
1st European Conference for Social Work Research, Oxford, March 2011. Buchbinder, E., Enosh, G., Tzafrir, S. S., & Gur, A. The marginalization of client aggressiveness towards social workers.
Society for Social Work and Research 15th Annual Conference, Tampa, January 2011. Enosh, G., Tzafrir, S. S., Gur, A., & Buchbinder, E. Client Violence against Social Workers in Israel: Measurement Issues, Frequency and Severity.
Society for Social Work and Research 15th Annual Conference, Tampa, January 2011. Enosh, G., Gur, A., Tzafrir, S. S., and Buchbinder, E. Hostile Attributions, Victimization and PTSD among Social Workers in Israel.
EIASM, 5th Workshop on trust within and between organizations, Madrid, January 2010. Gur, A., Tzafrir, S. S., & Dolan, S. Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.
Academy of Management Meeting, Honolulu, August 2005. Tzafrir, S. S. & Gur, A. Human Resource Management Practices and Service Quality: The Mediation Role of Trust.
Ministry of Industry Trade and Labor: The Preventive Action and Research of Health & Safety at Work Conference, Jerusalem, November 2010. Tzafrir, S. S, Enosh, G., & Gur, A. The road to hell is paved with good intentions: Clients' aggressiveness at the Social Services Departments.